Frequently asked questions
Find answers to some frequently asked questions about Foren
Statements and Account Management
How do I get an account statement?
Go to the specific account you want the statement for and select More. Then select Account Statement, choose your preferred date range, and select Generate.
Your account statement will be generated as a PDF.
How do I update my personal information?
Go to Profile → Personal information and update the relevant details.
Some changes may require additional verification or compliance review.
How do I close my Foren account?
Before closing your account, make sure you have withdrawn or transferred any remaining balance.
To request closure, contact us at help@foren.co or follow the account closure process in the app, where available.
We may retain certain information for the period required by applicable law and regulatory requirements.
Can I reopen a closed account?
No. If you close your Foren account, you will need to complete the onboarding process again if you wish to use Foren in the future, subject to eligibility and our onboarding requirements.
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